#WHAT IS JAMF NATIVE MACOS CONNECTOR PRO#
Mac devices prompt for keychain sign-in when you open an appĪfter you configure Intune and Jamf Pro integration and deploy conditional access policies, users of devices managed with Jamf Pro receive password prompts when opening Microsoft 365 applications, such as Teams, Outlook, and other apps that require Azure AD authentication.įor example, a prompt with text similar to the following example appears when opening Microsoft Teams: It must be the user who has workplace-joined the account as they have the identity from Intune in their keychain. A refresh token for Azure access is generated every seven days.Īfter a device is marked as Unresponsive by Jamf Pro, the enrolled user of the device must sign in to correct the non-responsive state. If the Azure token expires, users are prompted to sign in to Azure to obtain a new token.When the token refresh fails for 24 hours or more, Jamf Pro marks the device as unresponsive.
#WHAT IS JAMF NATIVE MACOS CONNECTOR REGISTRATION#
With successful registration to Azure AD, macOS devices receive an Azure token: Devices are marked as unresponsive by Jamf when they fail to check in over a 24-hour period. Jamf Pro expects devices to check in every 15 minutes.
Prerequisitesīefore you start troubleshooting, collect some basic information to clarify the problem and reduce the time to find a resolution. Each of the following sections describes a common issue, and offers a potential cause and troubleshooting steps for a resolution. This article helps Intune administrators understand and troubleshoot problems with integration of Jamf Pro for macOS with Microsoft Intune.